Help Spread Accurate Information about COVID-19 Assistance

March 24, 2020 (El Paso, TX) – The United Way of El Paso County (UWEPC) is aware that a post has gone viral on social media and believe it was started by an individual who contacted Indiana 211 and received assistance, who wanted to share it with good intentions. The number listed is the direct line for Indiana 211, and the assistance it refers to is related to United Way of Central Indiana’s COVID-19 fund.

We ask that El Paso community members disregard and stop sharing any social media, newsletters or messaging directing people to call a 1-866 number for assistance from "The United Way COVID-19 Fund" as this relates to the Indianapolis fund and goes to Indiana 211. If you need assistance related to COVID, please dial 2-1-1 to be connected to resources in El Paso. 

Our United Way is not offering any direct services related to rental or utility assistance. Currently, the city’s options for such help are available through programs from Project Bravo, the Salvation Army and by General Assistance via the County.  

With the anticipation that an even greater dependency on nonprofits will arise as part of the coronavirus recovery, UWEPC partnered with the Paso del Norte Community Foundation (PdNCF) to support its El Paso COVID-19 Response Fund. The fund aims to support nonprofit organizations serving the most vulnerable in our community - including the homeless and elderly populations. United Way expects to further support residents and nonprofits through its Community Impact Fund, which allocates donor dollars to area agencies that provide services such as food, housing, utility, health care resources and more.

About United Way of El Paso County

The United Way of El Paso County is an independent, locally governed and community-supported nonprofit agency that is focused on identifying and making measurable change in three areas: Education, Basic Needs, Health and Financial Stability through funding, advocacy, creating collaborative partnerships, and developing volunteer resources. The organization which has been in El Paso for more than 90 years, focuses on creating long-term, lasting change to make El Paso a better community for everyone. For more information, please visit:

Media Contact

Elizabeth Gamez, VP of Marketing & Communications, (915) 276-7811or