Meet the Staff - Beto

1.     Tell us about yourself.

I was born in Chihuahua City, raised in Mexico City, and have lived in El Paso for more than 20 years. I graduated from the University of Texas at El Paso with a Bachelor’s Degree in Psychology and a Master’s Degree in Guidance and Counseling. 

After finishing graduate school, I served as a Consular Protection Officer for 9 years at the Consulate General of Mexico in El Paso. During this time, I was able to work directly with the El Paso community, which inspired me to find new ways to give back to the city that adopted me and helped me grow.

2.     Give us a description of what you do for the El Paso United Family Resiliency Center.  

I am a Resiliency Navigator with the Family Resiliency Center. It is my responsibility to assist those impacted by the August 3rd tragedy and match their needs with the resources available in the community.

3.     Why is this work so important to our community?

After the events that took place on August 3rd, it is important that we come together as a community and heal together. The FRC provides services that facilitate this healing process by assisting people to obtain the community services they need, without having to worry about the bureaucratic hurdles that may come with application processes. 

4.     What is the most surprising thing you have learned about the community and yourself in your time at the El Paso United Family Resiliency Center? 

Working at the FRC I have witnessed the strength and generosity of the people of El Paso and how it can become one of the greatest assets our city has. As part of the United Way team, I have discovered how my actions can have a positive impact on the community. I have also discovered that at United Way we are a family and we all have the same goal: to help our community and to create a lasting positive change.

5.     What interests you the most about your position at the El Paso Family Resiliency Center?

After being a resiliency navigator for 9 months it has been, not just interesting, but also extremely satisfying to see the difference that we have made in people’s lives. Seeing how the services we provide have helped people get back on their feet, with renewed strength and restored hope, is something that makes me feel warm inside and encourages me to work even harder to facilitate the long term recovery of our community.

6.     Share a quote that motivates you as a person and as a member of the El Paso United Family Resiliency Center team.

"The future is, most of all, in the hands of those people who recognize the other as a 'you' and themselves as part of an 'us.' We all need each other." – Pope Francis



The El Paso United Family Resiliency Center (FRC) is comprised of resiliency navigators who through personalized case management connect individuals and families to credible programs and services that address their specific needs. The FRC also hosts a variety of events that allow for a shared healing process.

Learn more here