Meet the Staff - Sylvia

1.     Tell us about yourself.

I am an El Paso native; born and raised Irvin graduate. My background is in law enforcement and I began my career in 2005 after receiving my degree in Criminal Justice. However, I realized that my passion was in helping individuals with mental health concerns. I’m recently returned to school and am now in my second year of grad school studying clinical mental health with an emphasis in addiction. 

I have four children who are 16, 13, 6, and 5 years old and an amazing husband who is in law enforcement, and the most supportive person I know. I am completely blessed. 

2.     Give us a description of what you do for United Way.  

I am the Case Manager for the HOPES Parents as Teachers program. I work with families who are in need of support by connecting them to resources and services that will help them guide their child to reach developmental milestones successfully. I will be providing case management to families with high needs. 

3.     Why is this work so important to our community?

This work is important to our community because we are the ones who are helping individuals and the community become aware of what is available to them in El Paso. Many are not aware of what is available in our community for many reasons including a lack of knowledge or just the stigma in general. 

4.     What is the most surprising thing you have learned about the community and yourself in your time at United Way? 

The most surprising thing that I have learned since I have been here at United Way is that there are many wonderful programs within organizations that are designed to help the community.

5.     Share a quote that motivates you as a person and as a member of the United Way team.

“Be somebody that makes everyone feel like somebody!”