Meet the Staff: Valerie

1.     Tell us about yourself. 

My name is Valerie Mendoza, and I am the Community Resource Specialist for the El Paso United Family Resiliency Center. I am a mother of two. My son is 18 and my daughter is 13. We are a baseball family. My son has played baseball since he was 3 and my daughter has played softball since she was 8. Most of our free time is spent at some type of ball field. I am born and raised in this beautiful city and am so proud to call it home! I have worked in social services field for 11 years. I absolutely love helping the people of my community.

2.     Give us a description of what you do for the El Paso United Family Resiliency Center. My role at the El Paso United Family Resiliency Center is that of the Community Resource Specialist. What my role entails is providing resources that are available to everyone in our community. The El Paso United Family Resiliency Center does focus on those that were both directly and indirectly affected by the August 3rd tragedy. For those who feel that their needs are not related to the tragedy, I can provide them with any resources that are open to everyone in the El Paso community.  

3.     Why is this work so important to our community? 

The work that the El Paso United Family Resiliency Center is doing for our community is so important, simply because the healing process is an ongoing process and looks different for everyone. The center is here to help facilitate the long-term healing of the El Paso community together. 

4.     What is the most surprising thing you have learned about the community and yourself in your time at the El Paso United Family Resiliency Center? 

The most surprising thing to me that I have learned in my position is how our community just needs people who are willing to help and listen. Sometimes what seems simple to one person to another person seeking help, it could mean the world that someone took the time to listen and try to lend a helping hand. 

5.     What interests you the most about your position at the El Paso Family Resiliency Center? 

The thing that interest me the most about my position is watching each aspect of the team come together to serve our participants to the best of our ability. It is definitely a team effort to do that. So, watching our navigators, outreach, resource, and media work together with our director to help is really something to see.  

6.     Share a quote that motivates you as a person and as a member of the El Paso United Family Resiliency Center team.

“At the end of the day, we can endure much more than we think we can.”  Frida Khalo


About El Paso United FRC: 

The El Paso United Family Resiliency Center (FRC) is a program led by the United Way of El Paso County. It serves as a place of healing and support dedicated to serving as a resource to those directly & indirectly impacted by the tragedy of August 3, 2019. Through resiliency navigators, the program offers personalized case management to connect individuals and families to credible programs and services that address their specific needs. The FRC also host a variety of events that allow for a shared healing process. Learn more.